Zanseville - Location

ZANESVILLE SURGERY CENTER

PATIENT RIGHTS

In recognition of the responsibility of the facility in the rendering of patient care, these rights are affirmed in the policies and procedures of the Zanesville Surgery Center.

To receive services without regard to race, color, age, sex, sexual orientation, religion, marital status, handicap, national origin, sponsor.
To be provided reasonable access
To be provided a secure environment for self and property.
To be treated with respect, consideration and dignity.
To expect physicians and staff to respect your privacy and keep all information pertaining to your care confidential.
To expect that all disclosures and records are treated confidentially, except when required by law, and to be given the right to approve or refuse their release.
To receive information from your physician regarding diagnosis, treatment and prognosis. When it is medically inadvisable to give such information to the patient, the information is provided to a person designated by the patient to be a legally authorized person.
To be given the opportunity to participate in decisions involving your care, except when participation is contraindicated for medical reasons.
To know by name and position, the persons caring for you. Physicians and staff will introduce themselves and wear identification badges.
To receive from your physician, information necessary to give informed consent prior to the start of any procedure and/or treatment, except in emergencies
To be believed if you say you have pain.
To have your pain managed as individually and effectively as possible.
A concerned staff member will respond to reports of pain.

PATIENT RESPONSIBILITIES

As a patient at the Zanesville Surgery Center, you have a responsibility:

To show respect and consideration for other patients, families, visitors, and personnel of the center.
To understand that we do our best to accommodate your needs and the needs of other patients.
To provide the center with an accurate and complete medical history about present complaints, past illnesses, hospitalizations, surgeries, existence of advance directives, medications, and other pertinent data to the best of your knowledge.
To provide accurate and complete demographic information, to include insurance information and change of address.
To accept consequences of your actions of you refuse a treatment or procedure.
To ask questions, particularly when you do not understand a direction, procedure, or other information given by your doctor or health care team member.
To follow the plan of treatment recommended by the doctor primarily responsible for your care and/or other personnel authorized by the center to instruct patients.
To keep your appointment, if you anticipate a delay or must cancel the scheduled procedure, it is your responsibility to notify the center as soon as possible.
To carry out preoperative instructions as supplied by your physician and center.
To help your doctor and nurses assess your pain.
To discuss pain relief options with your doctor and nurse.
To ask for pain relief when pain first begins.